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CASM Latest Exam Dumps & CASM Verified Study Torrent & CASM Practice Torrent Dumps

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Peoplecert CASM Exam Syllabus Topics:

Topic
Details

Topic 1

Agile manifesto core values: This section of the exam measures the skills of Process Designers and covers the significance of cross-functional teams that promote trust, collaboration, and efficiency in achieving organizational goals. Understanding these core values is essential for fostering a productive work environment.

Topic 2

Agile process improvement goals: This section assesses the capabilities of DevOps Developers in sustaining process improvements while enhancing automation. The goal is to achieve better efficiency and performance within organizations.

Topic 3

Continuous Process Improvement: Discusses the necessity of ongoing process improvement through reviews and automation, ensuring that processes evolve to meet changing needs effectively.

Topic 4

Agile concepts and practices: This part evaluates the knowledge of DevOps Developers regarding how various frameworks such as DevOps, ITIL, SRE, Lean, and Scrum facilitate Agile Service Management. These practices are vital for driving business value and improving service delivery.

Topic 5

Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q17-Q22):

NEW QUESTION # 17
Which statement describes the Definition of Done?

A. Shared understanding of expectations for an increment or backlog item
B. Items that need to be completed during the Sprint for success
C. From the Sprint Review, a description of what was completed during the Sprint
D. When a Team completes all of their work for a Sprint

Answer: A

Explanation:
The Definition of Done (DoD) is a shared understanding of what constitutes completeness for a backlog item or increment, ensuring transparency and quality.
A . Incorrect. This describes Sprint requirements, not the Definition of Done.
B . Correct. The DoD is an agreement among the team about the criteria that must be met for work to be considered done.
C . Incorrect. The Sprint Review reflects completed work but does not define the DoD.
D . Incorrect. Completing work for a Sprint doesn't necessarily mean adhering to the DoD.
Reference:
Scrum Guide 2020: Definition of Done.

NEW QUESTION # 18
What is the term for a process that has enough value that people are willing to use it initially?

A. Proof of Concept
B. Minimum Value Process
C. Minimum Viable Process
D. Beta Release

Answer: C

Explanation:
A Minimum Viable Process (MVP) is the smallest functional version of a process that delivers enough value for initial use while allowing for iterative refinement.
A . Incorrect. "Minimum Value Process" is not a recognized term in Agile.
B . Correct. The MVP concept aligns with Agile principles, focusing on delivering value early while enabling incremental improvements.
C . Incorrect. A Beta Release applies to software products rather than processes.
D . Incorrect. A Proof of Concept demonstrates feasibility but does not necessarily deliver usable value.
Reference:
Lean Startup by Eric Ries: MVP concept.
Agile principles: Iterative delivery and customer feedback.

NEW QUESTION # 19
Which is the BEST description of toil?

A. Work that is exhausting
B. Work that is manual, repetitive, and devoid of enduring value
C. Work that takes a long time to complete
D. Work that is complex and difficult to do manually

Answer: B

Explanation:
In Agile and DevOps, toil refers to manual, repetitive work that adds no lasting value to the product or service, consuming time and effort that could be better spent on high-value activities.
A . Incorrect. Toil is not necessarily complex; it is often simple but repetitive.
B . Incorrect. Toil may or may not take a long time; its defining trait is the lack of enduring value.
C . Correct. This definition captures toil's repetitive, manual nature and its inability to create value.
D . Incorrect. While toil can be exhausting, this description doesn't encompass its lack of value.
Reference:
Site Reliability Engineering (SRE) by Google: Toil definition and its impact.
Agile principles: Focus on value-added activities.

NEW QUESTION # 20
How does the Agile Service Manager serve the organization?

A. By focusing on outcomes over artifacts
B. By ensuring the Team is customer-focused
C. By helping to improve the overall agility of the organization
D. It does not serve the organization; it serves the Team

Answer: C

Explanation:
The Agile Service Manager serves the organization by fostering agility and improving the ability to respond to change effectively.
A . Correct. The Agile Service Manager's role includes driving organizational agility by aligning processes and practices with Agile principles.
B . Incorrect. While Agile values outcomes over artifacts, this is a broader principle, not the primary focus of the Agile Service Manager's service to the organization.
C . Incorrect. Ensuring customer focus is more specific to the team and Product Owner roles.
D . Incorrect. The Agile Service Manager serves both the team and the broader organization by aligning efforts with strategic goals.
Reference:
ITIL 4: Agile Service Management as part of organizational agility.
SAFe Framework: Role of leaders in promoting enterprise agility.

NEW QUESTION # 21
Which statement about Agile is INCORRECT?
Agile is:

A. Applicable beyond software development
B. A methodology
C. A set of guiding values and principles
D. Brought to life via frameworks, standards, and processes

Answer: B

Explanation:
Agile is often misunderstood, and one common misconception is treating it as a methodology. Let's analyze the options:
A . Correct. Agile is applicable beyond software development. It originated in software but has since been applied to areas like marketing, operations, and even HR.
B . Incorrect. Agile is not a methodology. It is a mindset or philosophy characterized by values and principles outlined in the Agile Manifesto. Frameworks like Scrum, Kanban, or SAFe operationalize Agile, but Agile itself is not prescriptive.
C . Correct. Agile is defined by its guiding values and principles, which include customer collaboration, responding to change, and delivering value frequently.
D . Correct. Frameworks like Scrum and SAFe, as well as processes, help bring Agile principles into practice.
Reference:
Agile Manifesto: agilemanifesto.org
"Scrum Guide 2020" and "Kanban Method" for frameworks operationalizing Agile.

NEW QUESTION # 22
......

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