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Free PDF Accurate CSA - ServiceNow Certified System Administrator Valid Exam Guide

2025 Latest PrepAwayTest CSA PDF Dumps and CSA Exam Engine Free Share: https://drive.google.com/open?id=1YS9KoOGN8xbSvTzpeMv6cFFsFicJIFfA

The CSA desktop-based practice exam is compatible with Windows-based computers and only requires an internet connection for the first-time license validation. The web-based CSA practice test is accessible on any browser without needing to install any separate software. Finally, the CSA Dumps PDF is easily portable and can be used on smart devices or printed out. We constantly update the CSA pdf file to ensure customers receive the latest version of ServiceNow CSA questions, based on the actual ServiceNow Certified System Administrator (CSA) exam content.

ServiceNow CSA certification exam is a challenging test that requires a significant amount of preparation. Candidates must have a solid understanding of ServiceNow concepts and be able to apply them in real-world scenarios. CSA exam consists of 60 multiple-choice questions that must be answered within 90 minutes. The passing score for the exam is 70%.

ServiceNow CSA exam is a comprehensive test that covers a range of topics related to ServiceNow administration. CSA exam is designed to test the knowledge of professionals who are responsible for managing ServiceNow systems in their organizations. CSA Exam consists of 60 multiple-choice questions and has a duration of 90 minutes. Candidates must achieve a minimum score of 70% to pass the exam and earn the ServiceNow CSA certification. ServiceNow Certified System Administrator certification is valid for two years and can be renewed by passing a recertification exam or by earning additional ServiceNow certifications. The ServiceNow CSA certification is a valuable credential for IT professionals who want to advance their careers and become experts in ServiceNow administration.

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ServiceNow CSA exam is a comprehensive certification that covers a wide range of topics. It tests the candidate's knowledge of ServiceNow administration, including user and group administration, service catalog management, incident management, change management, and reporting. CSA exam also covers ServiceNow scripting, which is essential for customizing the platform and creating workflows. CSA Exam is designed for IT professionals, system administrators, and ServiceNow developers who want to advance their careers and demonstrate their expertise in ServiceNow administration.

ServiceNow Certified System Administrator Sample Questions (Q119-Q124):

NEW QUESTION # 119
What feature allows, you to limit who is able to contribute or read knowledge within a knowledge base?

A. Groups
B. Categories
C. Roles
D. User Criteria

Answer: D

Explanation:
In ServiceNow Knowledge Management, User Criteria is the best practice method for restricting access to knowledge articles.
Why is "User Criteria" the Correct Answer?
Controls Who Can Read or Contribute to a Knowledge Base
Read Access - Determines which users can view articles in a Knowledge Base.
Contribute Access - Determines which users can create, edit, or publish articles.
Can Be Based on Multiple Factors
User Criteria can include or exclude users based on:
Roles
Groups
Departments
Locations
Flexible & Scalable
Instead of manually assigning permissions article-by-article, User Criteria applies rules to the entire Knowledge Base.
This method provides a centralized way to manage permissions for large teams.
Incorrect Answer Choices Analysis:
A . Categories
❌ Incorrect - Categories organize knowledge articles into groups, but they do not control access.
B . Roles
❌ Incorrect - While roles can be used within User Criteria, they alone do not determine access.
User Criteria provides more granular control than just assigning roles.
D . Groups
❌ Incorrect - Groups can be included in User Criteria, but groups alone do not directly control knowledge access.
Official ServiceNow Documentation Reference:
ServiceNow Docs - User Criteria for Knowledge Management
📖 User Criteria Overview
ServiceNow Docs - Managing Knowledge Base Permissions
📖 How to Configure Knowledge Access

NEW QUESTION # 120
Security rules are defined to restrict the permission of users from viewing and interacting with dat a. What are these security rules called?

A. Access Control Rules
B. User Authentication Rules
C. CRUD Rules
D. Scripted User Rules
E. Role Assignment Rules

Answer: A

NEW QUESTION # 121
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

A. Dependency View
B. Dependency Map
C. Database View
D. Schema Map

Answer: A

Explanation:
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/business-service- management-map-ng/concept/c_BusinesssServiceManagementMaps.html

NEW QUESTION # 122
When working on a form, what is the difference between Insert and Update operations?

A. Insert saves changes and remains on the form, Update saves changes and exits the form
B. Insert creates a new record and Update saves changes, both remain on the form
C. Insert creates a new record and Update saves changes, both exit the form
D. Insert saves changes and exits the form, Update saves changes and remains on the form

Answer: D

Explanation:
In ServiceNow, when working with forms (such as Incident, Change, or Task forms), users can perform different actions to save records. The two key operations in this context are Insert and Update.
1. Insert Operation (✅ Correct Description in Option C)
Creates a new record in the database.
Saves the record and exits the form (returns to the list view or the previous screen).
The form is cleared after inserting the record.
It does not modify an existing record; instead, it generates a new record with a new unique sys_id.
Example:
A user creates a new Incident, fills in details, and clicks Insert.
The system saves the new Incident and exits to the list view.
2. Update Operation (✅ Correct Description in Option C)
Saves changes to an existing record.
Remains on the form after saving.
It does not create a new record; it modifies the existing record in place.
Example:
A user opens an existing Incident, changes the Priority, and clicks Update.
The system saves the changes but keeps the user on the form.
Why the Other Options Are Incorrect:
❌ A. Insert creates a new record and Update saves changes, both remain on the form (Incorrect) Insert does not remain on the form; it exits after creating a new record.
❌ B. Insert creates a new record and Update saves changes, both exit the form (Incorrect) Update does not exit the form; it remains on the form after saving.
❌ D. Insert saves changes and remains on the form, Update saves changes and exits the form (Incorrect) Insert exits after creating a new record.
Update remains on the form, not exits.
Additional Notes:
Insert and Stay: This is a variation of Insert, which creates a new record but keeps the form open for additional edits.
Submit vs. Insert:
Submit is typically used when submitting a form for workflow processing (e.g., Service Catalog Requests).
Insert explicitly saves a record as a new entry.
Example Scenario in Incident Management:
Action
Result
Click "Insert"
Creates a new Incident and exits the form.
Click "Update"
Saves changes to the existing record and stays on the form.
Reference:
ServiceNow Documentation: Forms and UI Actions
ServiceNow Learning: Working with Forms
ServiceNow Docs: Creating and Updating Records

NEW QUESTION # 123
What is the result of the order in which access controls are evaluated?

A. Ensures user has access to the fields in a table, before considering their access to the table
B. Ensures user has access to a table, before evaluating access to a field in the table
C. Ensures user can get to work as quickly as possible
D. Ensures user has access to the application, before evaluating access to a module within the application

Answer: B

Explanation:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0541355

NEW QUESTION # 124
......

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Ty Lee Ty Lee

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