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2025 PSA-Sysadmin: PSA System Administrator 2023–Valid Sure Pass

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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic
Details

Topic 1

Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

Topic 2

User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

Topic 3

PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
importing Regions-Practices-Groups.

Topic 4

Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.

Topic 5

Schedule
Review
Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

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Certinia PSA System Administrator 2023 Sample Questions (Q26-Q31):

NEW QUESTION # 26
Project Managers would like to display several fields prominently on the Project Lightning Page. Which PSA Lightning Component could you use to meet this need?

A. FF Highlights
B. FF PSA Field Summary
C. FF Field Overview

Answer: B

Explanation:
Project Managers who want to display several fields prominently on the Project Lightning Page should use the FF PSA Field Summarycomponent. This component allows users to highlight key fields related to their projects, improving visibility and accessibility within the Lightning interface.
FinancialForce PSA provides several Lightning components, but among them:
* FF Field Overview: This component is not specifically designed for summarizing multiple fields in a prominent way.
* FF Highlights: This component typically provides a brief summary but does not allow for multiple field customization.
* FF PSA Field Summary: This is the most appropriate component, as it allows displaying multiple PSA fields prominently on the Project Lightning Page.
Thus, the correct answer isC. FF PSA Field Summary.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 27
In your organization, you always send 2 separate invoices to your customers - one for Timecards & Expenses and the other for Misc Adjustment type billable records.
How could this be done automatically using FinancialForce functionality?

A. You would set the "Include Misc Adjustments" settings in the "Billing" custom settings to "False", so those are included in a separate Billing Event from Timecards & Expenses.
B. In the first Billing cycle, the Billing team would deselect the "Include Misc Adjustment" checkbox, to exclude those records from the Billing Event. In the second Billing cycle, they would be required to select "Include Misc Adjustment" and deselect "Include Timecards and Expenses", resulting in two separate Billing Events.
C. You would set the "separateMiscellaneousAdiustments" Configuration Option to 'True", so that
"Timecards & Expenses" and "Misc Adjustments" are included in two separate Billing events.

Answer: C

Explanation:
To automaticallygenerate two separate invoices-one forTimecards & Expensesand another forMisc Adjustments, follow these steps:
* Navigate to Configuration Groups# Billing.
* Locate the setting"separateMiscellaneousAdjustments".
* Set the value to "True"to ensure Misc Adjustments are separated into a different Billing Event.
* Save and apply the changes.
* Option B (manually selecting checkboxes in each billing cycle)is incorrect because it requires manual intervention and does not automate the process.
* Option C (changing the "Include Misc Adjustments" setting in Billing custom settings)is incorrect because this setting does not control the separation of billing events.
Thus, the correct answer isA.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 28
What does the Time Entry permission control do?

A. It allows users to create a timecard for specific projects
B. It allows users to create a timecard for themselves
C. It allows users to create a timecard on behalf of another

Answer: C

Explanation:
TheTime Entry Permission Controldetermines who cancreate and submit timecardsin PSA.
* Primary Function:
* Grants users the ability toenter time on behalf of another user.
* Typically assigned tomanagers or team leadswho report time for their teams.
* Why This is Important:
* Some organizations require managers or admins tolog time entrieswhen team members forget.
* Ensures accurateutilization tracking and reporting.
* Incorrect Answer Explanation:
* A. It allows users to create a timecard for themselves # Incorrect
* This isdefault behavior; users do not need a special permission for this.
* C. It allows users to create a timecard for specific projects # Incorrect
* Time Entry permission isnot project-specificbut rather user-specific.
* PSA System Administration Guide
References:

NEW QUESTION # 29
A manager was looking at utilization for a resource for the last two months. The resource was identified as
80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.
How can the report be fixed to show 80% instead of 160%?

A. Create a Summary Level formula so the subtotal is calculated and not summed
B. Adjust the Resource's work calendar to 40 hours and refresh the report
C. Set the "Utilization" setting for Target Utilization Approach to "Weighted"

Answer: A

Explanation:
* Understanding the Issue
* The report shows80% utilization per monthbut160% over two months.
* This happens becausepercentages are summed instead of averagedin the subtotal.
* Solution: Use a Summary Level Formula (Correct - Option B)
* Step 1:Open theUtilization Reportin Salesforce Reports.
* Step 2:ClickEdit Report.
* Step 3:Add aSummary Level Formulainstead of summing percentages.
* Step 4:Define the formula: Utilization Subtotal=SUM(Billed Hours)SUM(Available Hours) ext
{Utilization Subtotal} = rac{ ext{SUM(Billed Hours)}}{ ext{SUM(Available Hours)}} Utilization Subtotal=SUM(Available Hours)SUM(Billed Hours)
* Step 5:Save and rerun the report to validate the fix.
* Why Not Other Options?
* Option A (Adjusting Work Calendar): The work calendar controls available hours but does not fix subtotal errors.
* Option C (Target Utilization Approach - Weighted): This setting affects calculation logic but does not solve subtotal summation errors.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 114.
References:

NEW QUESTION # 30
What is the best way for a System Administrator to Schedule Backlog in Lightning?

A. On the Region, click on Calculate Backlog. Fill out the fields, and click Calculate.
B. From the PSA Administration tab click on Schedule Backlog Calculation
C. From the Developer Console run a script to Calculate Backlog

Answer: B

NEW QUESTION # 31
......

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