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In the Desktop CFM practice exam software version of IFMA CFM practice test is updated and real. The software is useable on Windows-based computers and laptops. There is a demo of the Certified Facility Manager (CFM) practice exam which is totally free. Certified Facility Manager (CFM) practice test is very customizable and you can adjust its time and number of questions.
IFMA CFM Exam Syllabus Topics:
Topic
Details
Topic 1
- Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.
Topic 2
- Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 3
- Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.
Topic 4
- Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.
Topic 5
- Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.
Topic 6
- Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.
Topic 7
- Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.
Topic 8
- Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.
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IFMA Certified Facility Manager Sample Questions (Q13-Q18):
NEW QUESTION # 13
A chargeback system for electrical power use is being proposed as a means to encourage reduced consumption and to lower utility costs. What approach might be MOST equitable in attaining this goal?
- A. Negotiate the individual chargeback rate with each department.
- B. Charge departments for their equipment based on their headcount as a percentage of total site headcount.
- C. Charge departments based on net area occupied.
- D. Install sub-meters for each department as a basis for chargeback.
Answer: D
Explanation:
Installingsub-meters for each department (D)is themost equitableway to ensure accurate and fair distribution of electrical costs. Sub-metering providesreal-time, precise measurement of energy consumptionby each department, ensuring that they are only charged for what they actually use.
* Advantages of sub-metering (D):
* Encourages accountability and energy conservation.
* Ensures fair and accurate billing.
* Allows facility managers to monitor and optimize energy use.
* Comparison with Other Options:
* Net area occupied (A): Does not account for actual energy consumption-departments with energy-intensive equipment would be unfairly subsidized by those with lower usage.
* Negotiating chargeback rates (B): Creates inconsistency and potential disputes; lacks transparency.
* Headcount-based charging (C): Fails to consider that energy usage varies based on equipment, not just the number of people.
NEW QUESTION # 14
What should Key Performance Indicators (KPIs) for a project primarily focus on?
- A. Total project cost.
- B. Critical success factors.
- C. On-time delivery.
Answer: B
Explanation:
Key Performance Indicators (KPIs) in Facility Management (FM) project management should focus primarily on Critical Success Factors (CSFs) (Option B). CSFs define what is essential for a project to be deemed successful.
Why Option B is Correct?
* KPIs measure performance in relation to achieving project goals and ensuring efficiency, quality, and stakeholder satisfaction.
* Critical Success Factors (CSFs) include elements such as budget adherence, operational efficiency, risk mitigation, stakeholder engagement, and sustainability compliance.
* According to IFMA's Project Management Core Competency, successful project delivery requires FM professionals to identify and track CSFs to ensure project objectives align with organizational goals.
* KPIs should evaluate project quality, efficiency, and impact rather than focusing solely on financial or schedule-based factors.
Why Other Options Are Incorrect?
* Option A (Total project cost): While cost control is essential, it is only one aspect of project success.
Focusing solely on cost may overlook quality, compliance, or operational effectiveness.
* Option C (On-time delivery): Timely project completion is important, but not the only determinant of success. A project may be delivered on time but fail in other key areas such as performance, compliance, or stakeholder satisfaction.
NEW QUESTION # 15
What advantages can you gain by capturing and applying lessons learned in a multi-phased project?
- A. Since every phase is different, the only advantage of moving solutions forward is to know what has already been tried as learned from a previous situation.
- B. Purchases made in earlier phases can be reused in later phases, saving money through efficient management of resources and negotiation of discounts with vendors as project managers learn to work with vendors.
- C. Documenting lessons learned provides a way to pass on and usefully apply knowledge gained in one project to other projects. This saves time and money by preventing mistakes, streamlining work processes, and freeing staff to deal with unique aspects of later phases.
- D. People learn what works and how to get along with their peers and leaders. As a result, teams can be organized so conflicts can be avoided since interpersonal relationships have already been tested.
Answer: C
Explanation:
Capturing and applyinglessons learnedis a best practice in project management thatimproves efficiency, reduces errors, and enhances resource allocation. TheIFMA Project Managementcompetency highlights thatstructured documentation and application of previous experiences lead to cost and time savings.
* Option A is correctbecause documenting lessons ensurescontinuous improvement and best practice adoption.
* Option B (Reusing purchases)is helpful butnot always feasiblefor all project types.
* Option C (Only knowing past solutions)ignores thestrategic application of lessons learned.
* Option D (Managing interpersonal relationships)is beneficial butnot the primary advantage.
This approachsupports process standardization, reduces errors, and enhances project execution.
NEW QUESTION # 16
What process assesses physical entry points and specific business activities to determine who should be authorized to enter specific areas and the type of security system to use?
- A. An access risk analysis.
- B. A cyber security plan.
- C. A lock hierarchy protocol.
- D. A sustainability analysis.
Answer: A
Explanation:
An access risk analysis (D)is used toevaluate facility security needs, determine authorization levels, and select appropriate security systems.
* Why is this important?
* Protects sensitive areas
* Ensures compliance with safety protocols
* Prevents unauthorized access
* Why not other options?
* (A) A lock hierarchy protocolis a subset of access control but not a comprehensive risk assessment.
* (B) Cyber security focuses on digital threats, not physical access.
* (C) A sustainability analysis relates to environmental impact, not security.
NEW QUESTION # 17
What is the PRIMARY purpose of the Incident Command System (ICS)?
- A. Avoid duplication of efforts in any incident.
- B. Effectively respond to any incident.
- C. Respond to large incidents.
- D. Meet the needs of large operational staff.
Answer: B
Explanation:
TheIncident Command System (ICS) is designed to manage any type of incident effectively, regardless of size.IFMA's Risk Management competencyincludesemergency preparedness and response coordination.
* Option C is correctbecause ICSprovides a standardized response structure adaptable to any situation.
* Option A (Large Incidents Only)is incorrect because ICS applies toboth small and large incidents.
* Option B (Avoid Duplication)is a benefit butnot the primary purpose.
* Option D (Operational Staff Management)is a function butnot the central goal.
ICS is widely used indisaster management, security incidents, and emergency response.
NEW QUESTION # 18
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