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C-C4H63-2411 Valid Test Duration | New C-C4H63-2411 Exam Format

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SAP C-C4H63-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.

Topic 2

Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

Topic 3

Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.

Topic 4

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

Topic 5

Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.

Topic 6

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

Topic 7

Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q52-Q57):

NEW QUESTION # 52
Which of the following can be used as audience conditions? Note: There are 3 correct answers to this question.

A. Event
B. Indicator
C. Segment
D. Profile attribute
E. Action

Answer: B,C,D

Explanation:
In the SAP Customer Data Platform, audiences are groups of customers that marketers can target in marketing campaigns. Marketers build audiences by applying conditions to profile attributes, segments, and activity indicators. These conditions help in defining the specific characteristics of the audience members based on their profiles and behaviors. Reference = Audiences | SAP Help Portal, Creating Audiences - SAP Learning

NEW QUESTION # 53
You are importing primary customer residential address data into SAP Customer Data Platform.
How could you implement this feature using the console?

A. Update the action's matching rules.
B. Update the profile customer schema.
C. Update the action's mapping schema.
D. Update the processing purpose.

Answer: B

NEW QUESTION # 54
For an incoming event, what value can SAP Customer Data Platform store for an active processing purpose status field?

A. Allowed
B. 0
C. Yes
D. Granted

Answer: A

Explanation:
In the context of the SAP Customer Data Platform, the active processing purpose status for an incoming event is always attached to the event. This status indicates whether the data is allowed to be stored in the system, and which data may be sent out to destination applications. The processing purpose can be dynamic, meaning it is part of the incoming event's data model and is saved to the customer profile with the status and timestamp data that was sent with the event. This is achieved by mapping the event purpose nodes to the data privacy framework within the platform.
Reference = The information is based on the SAP Help Portal documentation on Processing Purposes, which details the use cases, core concepts, and data governance enforcement related to processing purposes within the SAP Customer Data Platform1.

NEW QUESTION # 55
When an action is triggered via a CX flow, the outbound data is checked by the system to see whether it passes the validation. What happens if it doesn't pass the validation?

A. The action fails and the data is not passed to the destination application.
B. The action succeeds, but an error message is created.
C. The action fails and the data is passed to the destination application for auditing purposes.
D. The action fails and it's marked for a retry.

Answer: A

Explanation:
When an action is triggered via a CX flow in the SAP Customer Data Platform, the system checks the outbound data to ensure it passes the validation. If the data does not pass the validation, the action fails, and consequently, the data is not passed to the destination application. This validation process is crucial as it ensures that only data that meets the predefined criteria is transmitted, maintaining the integrity of the data exchange process1.
Reference =
SAP Help Portal: Action Validation1.

NEW QUESTION # 56
What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?

A. It indicates that the values of those attributes are shared with other customer profiles.
B. It indicates that no value is set for those identifier attributes.
C. It indicates that the unique identifier is invalid.
D. It indicates that there was an error updating those attributes in the last inbound event.

Answer: A

NEW QUESTION # 57
......

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