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SAP C-C4HCX-2405 Exam Syllabus Topics:

Topic
Details

Topic 1

SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.

Topic 2

SAP Commerce Cloud: This section of the exam measures the skills of E-commerce Specialists and covers SAP's cloud-based commerce platform. It focuses on understanding how to build and manage digital storefronts and omnichannel experiences. One skill to be measured is designing effective e-commerce solutions for businesses.

Topic 3

SAP Extension Suite: This section of the exam measures the skills of SAP Solution Architects and covers the SAP Extension Suite, which enables the creation of custom applications and extensions. It focuses on understanding how to extend SAP solutions to meet specific business needs. One skill to be measured is designing scalable extensions for SAP systems.

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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q73-Q78):

NEW QUESTION # 73
Which solution areas are covered by SAP BTP?Note: There are 3 correct Answers to this question.

A. ABAP Development
B. Database and Data Management
C. Analytics
D. Monitoring
E. Intelligent Technologies

Answer: B,C,E

NEW QUESTION # 74
What features does SAP API Management offer? Note: There are 2 correct answers to this question.

A. Implementing new code-based APIs to various back ends (SAP cloud/on premise, third party)
B. Providing comprehensive analytics capabilities to understand the various patterns of API consumption
C. Exposing data with external ecosystems to generate new revenue streams (data as a service)
D. Enabling seamless extensibility through an open event-based message exchange platform (event-driven architecture)

Answer: B,C

Explanation:
Overview of SAP API Management Features:SAP API Management is a key component of the SAP Integration Suite, offering tools for managing and analyzing APIs.
Key Features:
* Exposing Data as a Service (A):SAP API Management allows enterprises to expose data securely to external ecosystems, enabling the monetization of data through APIs.
* Comprehensive Analytics (C):Provides insights into API consumption patterns, helping organizations optimize API performance and design based on user behavior.
Why Other Options Are Incorrect:
* Implementing Code-Based APIs (B):SAP API Management is not designed for coding APIs; it focuses on managing and exposing existing APIs.
* Event-Driven Architecture (D):This is a feature of SAP Event Mesh, not SAP API Management.
References:
* SAP Help Documentation: API Management Overview.
* SAP Integration Suite Guide: Features and Capabilities.

NEW QUESTION # 75
You are implementing a Design to Operate end-to-end process for new products. Which are valid substages in the business process?
Note: There are 3 correct answers to this question.

A. Plan
B. Source
C. Manufacture
D. Sell
E. Deliver

Answer: B,C,E

Explanation:
Design to Operate (D2O) Overview:D2O is an integrated process framework for managing product lifecycles from design to operation.
Valid Substages:
* Manufacture (A):Involves production processes, including assembly and quality checks.
* Deliver (B):Covers logistics, warehousing, and transportation to deliver the final product.
* Source (D):Involves procurement of raw materials and supplier management.
Why Other Options Are Incorrect:
* Sell (C):Part of customer-facing processes, not typically included in D2O.
* Plan (E):Refers to overall planning processes, often part of broader supply chain strategies, not a specific D2O substage.
References:
* SAP Help Documentation: Design to Operate Framework Overview.

NEW QUESTION # 76
How can SAP Marketing Cloud help customers drive their business? Note: There are 3 correct answers to this question.

A. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
B. It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.
C. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
D. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.
E. It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.

Answer: A,D,E

Explanation:
Step 1: Business-Driving Features of SAP Marketing CloudSAP Marketing Cloud supports organizations in designing, executing, and analyzing marketing strategies to boost customer engagement and ROI.
* End-to-End Marketing Processes (B):
* Facilitates customer engagement, conversion optimization, and quick reaction to market dynamics.
* Personalized Campaign Execution (C):
* Enables tailored campaigns across multiple channels to ensure relevance and effectiveness.
* Customer Profiles for Insights (D):
* Gathers and analyzes customer data to create dynamic profiles that reflect real-time intentions and behaviors.
Step 2: Correct Features
* SAP Help Portal: SAP Marketing Cloud documentation.
* OpenSAP Courses: Marketing strategies with SAP Marketing Cloud.
References

NEW QUESTION # 77
How does the SAP Integration Advisor service help you accelerate integration development? Note: There are 2 correct Answers to this question.

A. By providing SAP advisory consultants to support customer go-lives
B. By generating mappings and artifacts for SAP Cloud Integration
C. By offering SAP methodology templates for creating integration strategies
D. By using collaborative interaction based on a shared knowledge base

Answer: B,C

NEW QUESTION # 78
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