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B2B-Solution-Architect Test Testking - B2B-Solution-Architect Learning Mode

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Salesforce B2B-Solution-Architect Certification Exam is designed to validate the knowledge and skills of professionals who are responsible for designing and implementing B2B solutions on the Salesforce platform. Salesforce Certified B2B Solution Architect Exam certification is intended for solution architects, technical architects, and consultants who work with complex B2B scenarios and use Salesforce B2B Commerce Cloud and Salesforce CPQ to create solutions. B2B-Solution-Architect Exam measures the understanding of the candidate in areas such as architecture design, data modeling, integration with external systems, security, and performance optimization.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q97-Q102):

NEW QUESTION # 97
Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

A. Sales Cloud license
B. Service Cloud license
C. Customer Community Plus license
D. Partner Community license

Answer: D

Explanation:
The Solution Architect should recommend a Partner Community license for this requirement. This license is designed for external partners and allows them to access and interact with Salesforce data and features, including submitting and viewing cases and tracking opportunities. Additionally, the Partner Community license includes the ability to create and view dashboards within the community.
https://help.salesforce.com/s/articleView?id=users_license_types_communities.htm&language=en_US&type=5 For partners to log and view cases as well as track opportunities, and view dashboards within the community, the Partner Community license is the appropriate choice. This license is designed for partner relationships and provides the necessary access to Salesforce objects and functionality needed for these tasks. Salesforce's licensing guide outlines the features available with the Partner Community license, supporting this recommendation.

NEW QUESTION # 98
Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

A. Select an AppExchange app that sends a survey to each customer after a work order is completed.
B. Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.
C. Use the existing survey tool by integrating the responses to Case number and User record.
D. Use the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.

Answer: D

Explanation:
Integrating the existing third-party survey tool with Salesforce, specifically linking survey responses to Service Appointment and Service Resource records, enables UC to track customer satisfaction effectively.
This approach leverages the existing survey infrastructure, minimizes disruption, and provides a direct correlation between technician performance and customer feedback. It aligns with Salesforce's capabilities for integrating external data and utilizing it within the CRM to enhance service management and improve customer satisfaction insights.

NEW QUESTION # 99
During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC.
The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

A. Ensure development, training, and production environments are in place.
B. Fully document all customizations added to the system.
C. Communicate and train users on new features.
D. Give users the ability to opt-out of any new feature they dislike.
E. Give usersa way to raise support tickets for new features they do not understand.

Answer: A,B,C

Explanation:
* Option C seems correct because it is important to document all the customizations added to the system, such as code, configuration, integrations, etc., so that they can be easily understood, maintained, and updated by the support team or future developers.
* Option D seems correct because it is essential to communicate and train users on new features that are rolled out to support UC's business needs and goals. This can help usersadopt the new features faster and more effectively, as well as reduce confusion or frustration.
* Option E seems correct because it is advisable to have separate environments for development, training, and production purposes. This can help ensure that new features are developed and tested in a safe and isolated environment before being deployed to the production environment where they can affect real users and data.

NEW QUESTION # 100
Universal Containers (UC) is concerned about potential data storage issues in Salesforce due to the Invoice, Order, and Inventory data that would be flowing in from various on-premise legacy CRM and ERP applications. UC would like to view and occasionally report on this data on-demand for day-to-day operational processes and would prefer not to store the data in Salesforce due to data residency requirements.
Which recommendation should the Solution Architect make to meet this requirement?

A. Use Salesforce Orchestrator with MuleSoft to retrieve the data when it is needed.
B. Push the data into Salesforce and implement an archival strategy.
C. Re-architect the implementation using Salesforce Connect and external objects.
D. Write custom Apex code to retrieve the data in real time from external systems.

Answer: C

NEW QUESTION # 101
Universal Containers (UC) recently went live with a multi-cloud implement at ton consisting of Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. The UC Marketing team wants to generate Marketing Cloud Account Engagement emails using the same dynamic content that users access in Experience Cloud. They want to trigger Marketing Cloud Account Engagement emails based on certain user actions while keeping the content dynamic and configurable via a user- friendly mechanism.
Which approach should a Solution Architect recommend m this case?

A. Use Salesforce CMS on Experience Cloud and the new Marketing Cloud Account Engagement Lightning Email Experience.
B. Build a custom application using Lightning Web Components to make the email content dynamic and configurable.
C. Change the data model to support sending Marketing Cloud Account Engagement email via the Experience cloud site.
D. Consider finding AppExchange packages that support this functionality on Experience Cloud and Marketing Cloud Account Engagement.

Answer: A

NEW QUESTION # 102
......

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