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The Peoplecert ITIL-4-Specialist-High-velocity-IT exam questions are designed and verified by experienced and qualified Peoplecert ITIL-4-Specialist-High-velocity-IT exam trainers. They work together and share their expertise to maintain the top standard of Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Practice test. So you can get trust on Peoplecert ITIL-4-Specialist-High-velocity-IT exam questions and start preparing today.
Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:
Topic
Details
Topic 1
- Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 2
- Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3
- Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 4
- High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5
- ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q78-Q83):
NEW QUESTION # 78
Which is CORRECT when considering a transformation to high-velocity IT?
- A. Risks can be minimized by making a significant change rather than incremental improvements
- B. High-velocity IT focuses on using data to improve the performance of physical devices
- C. The impact on the culture of the organization does not need to be considered
- D. It is acceptable to take risks which may lead to competitive advantage
Answer: D
NEW QUESTION # 79
An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with cloud-based services as part of its strategic plan. The market is extremely competitive, so the organization wants to ensure that all factors are considered.
Which technique would allow this organization to BEST understand the external factors that could influence this decision?
- A. Porter's Five Forces
- B. PESTLE analysis
- C. The Cynefin framework
- D. SWOT analysis
Answer: B
NEW QUESTION # 80
A manager often focuses on avoiding risk, and blames staff when things go wrong. The manager also does not listen to suggestions and allow experimentation. This has resulted in a lack of innovation in the manager's team, and several of the team's senior members have left the organization.
Which behaviours from safety culture would allow this manager to increase innovation and retain more staff?
1. Focus on inclusion and ignore toxic relationships
2. Treat failures as improvement opportunities
3. Encourage continual organizational learning
4. Encourage collaboration and discourage conflict
- A. 1 and 4
- B. 1 and 2
- C. 2 and 3
- D. 3 and 4
Answer: C
NEW QUESTION # 81
Which statement about the reporting of service outcomes and performance is CORRECT?
Which statement about the reporting of service outcomes and performance is CORRECT?
- A. Return on investment (ROI) should be mapped to customer outcomes
- B. IT component scorecards should be mapped to service provider outcomes
- C. Service performance metrics should be mapped to customer outcomes
- D. Customer satisfaction feedback should be mapped to service provider outcomes
Answer: C
NEW QUESTION # 82
An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal. Which service provisioning approach should this organization use?
- A. Shared
- B. Automated
- C. Standardized
- D. Tailored
Answer: D
NEW QUESTION # 83
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