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Latest SAP C-TS470-2412 Mock Test & Top C-TS470-2412 Dumps

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SAP C-TS470-2412 Exam Syllabus Topics:

Topic
Details

Topic 1

Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

Topic 2

Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

Topic 3

Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.

Topic 4

Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q80-Q85):

NEW QUESTION # 80
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note:
There are 2 correct answers to this question.

A. SOAP
B. RFC
C. Doc
D. OData

Answer: A,D

Explanation:
SAP's clean core strategy emphasizes standardized, extensible integrations to minimize customizations and ensure upgrade stability. The recommended API types are:
* SOAP: A widely supported, robust protocol for structured data exchange, recommended for integrating SAP S/4HANA with external systems in a clean core approach.
* OData: SAP's preferred REST-based protocol for real-time, lightweight integrations, heavily utilized in SAP Fiori apps and clean core scenarios.
* Doc: Not a recognized API type in SAP's integration framework.
* RFC: While still supported, RFC (Remote Function Call) is considered legacy and less aligned with clean core principles due to its tight coupling.These recommendations are part of SAP's integration strategy for S/4HANA Cloud editions."SOAP and OData are recommended for clean core integrations to ensure standardized and scalable connectivity." (SAP S/4HANA Cloud Integration Guide).

NEW QUESTION # 81
What are steps included in the planning and execution of a recurring inspection? Note: There are 2 correct answers to this question.

A. A service order is automatically generated when activating the maintenance plan for the inspection.
B. A completion marks a service order and its corresponding planned date in the maintenance plan as finished.
C. A service order is automatically generated by scheduling the maintenance plan for the inspection.
D. When accepting a service order quotation, the system automatically creates a maintenance plan.

Answer: B,C

Explanation:
Arecurring inspectionin SAP S/4HANA Cloud Private Edition, Service uses a maintenance plan to schedule periodic checks. The correct steps areAandB. Let's explore this in detail.
Recurring Inspection Overview:
This process involves scheduling inspections via a maintenance plan, generating service orders, and completing them to update the plan.
* A completion marks a service order and its corresponding planned date in the maintenance plan as finished (A):When a service order (the call object) is completed (e.g., status "Technically Completed"), the system updates the maintenance plan, marking the corresponding planned date as finished. This shifts the scheduling to the next cycle (e.g., via transaction IP10).
* A service order is automatically generated by scheduling the maintenance plan for the inspection (B):Scheduling the maintenance plan (e.g., via IP10 or a background job) generates a service order based on the plan's cycle and call horizon. This order contains theinspection tasks.
Why Not the Others?
* C:Accepting a quotation creates a contract or order, not a maintenance plan, which is a separate planning object.
* D:Activating a maintenance plan sets it up but doesn't generate orders; scheduling does that.
Detailed Flow:
* Maintenance plan created with inspection cycle (e.g., every 6 months).
* Scheduling (IP10) generates a service order when the call date is reached.
* Order completed # Plan updated, next call scheduled.
"Recurring inspections involve scheduling a maintenance plan to automatically generate service orders, with completion updating the plan's planned dates."

NEW QUESTION # 82
What are characteristics of recurring services when using Service with Advanced Execution? Note: There are
3 correct answers to this question.

A. Customer Service orders are generated
B. Both resource-related and fixed-price billing are available
C. The maintenance confirmation describes the actual effort and spare parts used
D. Billable maintenance orders are generated
E. An invoice is generated for each call object as soon as it is set to completed

Answer: B,C,D

Explanation:
Service with Advanced Executionenhances recurring service processes with detailed execution and billing.
The correct answers areA, B, D. Let's unpack this.
* Both resource-related and fixed-price billing are available (A):This scenario supports flexible billing-resource-related (based on actual effort/materials) or fixed-price (predefined rates), configured via the dynamic item processor profile.
* The maintenance confirmation describes the actual effort and spare parts used (B):Confirmations (e.g., via IW41) detail hours worked and parts consumed, feeding into billing and cost tracking.
* Billable maintenance orders are generated (D):Recurring services generate maintenance orders (mapped to service order types) that are billable, unlike simpler Customer Service orders.
Why Not the Others?
* C:"Customer Service orders" is a legacy term; advanced execution uses maintenance orders.
* E:Invoices are created via billing runs, not automatically per call object completion.
Example:
A maintenance plan generates a billable order, confirmed with 5 hours and parts, billed resource-related.
"Recurring services in Advanced Execution feature resource-related and fixed-price billing, maintenance confirmations for effort/parts, and billable maintenance orders."

NEW QUESTION # 83
Which of the following can you assign to a work center? Note: There are 2 correct answers to this question.

A. Task list usage
B. Capacity category
C. Planner group
D. Maintenance planning plant

Answer: A,B

Explanation:
Work centers in SAP S/4HANA Service (and Plant Maintenance) define execution locations and capacities:
* Task list usage: Specifies which task lists (e.g., service or maintenance) the work center can use, assigned in the work center master data (transaction CR01).
* Capacity category: Defines the type of capacity (e.g., labor, machine) available at the work center, critical for scheduling.
* Planner group: Assigned to technical objects or orders, not directly to work centers.
* Maintenance planning plant: A work center is assigned to a plant during creation, but the plant itself isn't assigned to the work center as a customizable attribute.These settings are configured in the work center master record."Assign task list usage and capacity categories to a work center to define its operational scope." (SAP Help Portal, Work Center Master Data).

NEW QUESTION # 84
If two packages of a strategy plan are due on the same date, what determines which operations are assigned to a generated call object?

A. The hierarchy of the packages
B. The sequence number of the packages
C. The buffers of the packages
D. The cycle length of each package

Answer: A

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, astrategy planuses a maintenance strategy with multiple packages(e.g., 3 months, 6 months) to schedule tasks. When two packages are due on the same date, the system must decide which operations from the associated task list are included in the generatedcall object(e.
g., a service order). The correct answer isthe hierarchy of the packages (A). Let's dive into this deeply.
Understanding Strategy Plans and Packages:
A strategy plan is linked to a maintenance strategy (e.g., "STR1") that defines packages with different intervals (e.g., Package 1: 3 months, Package 2: 6 months). Each package is assigned to specific operations in a task list (e.g., Operation 0010: oil change, Package 1; Operation 0020: full inspection, Package 2). The hierarchyrefers to the priority or precedence of packages when their due dates overlap, as defined in the strategy's configuration.
Why Hierarchy?
When two packages (e.g., 3 months and 6 months) align on a date (e.g., after 6 months, both are due), the system uses the package hierarchy to determine which operations are included in the call object. In SAP, the hierarchy is typically based on the package with thelongest cycletaking precedence, as it represents a more significant maintenance event. For example:
* Task list: Operation 0010 (Package 1: 3M), Operation 0020 (Package 2: 6M).
* On 2025-06-01 (6 months), both packages are due.
* Hierarchy rule: Package 2 (6M) is higher, so Operation 0020 is included, and Operation 0010 might be skipped or combined based on settings.
Why Not the Others?
* Sequence number (B):Sequence numbers order operations within a task list, not packages in a strategy.
* Buffers (C):Buffers (e.g., tolerance) adjust call timing, not operation assignment.
* Cycle length (D):Cycle length defines when packages are due, but hierarchy decides assignment.
Configuration Insight:
In SPRO # Plant Maintenance # Maintenance Plans # Define Maintenance Strategies, the hierarchy is implicitly set by package order or explicit rules (e.g., "highest cycle wins"). This ensures logical operation selection.
Practical Example:
Strategy: Package 1 (3M), Package 2 (6M). Task list: Op 0010 (P1), Op 0020 (P2). On 2025-06-01, Package
2's higher hierarchy assigns Op 0020 to the call object.
"When multiple packages in a strategy plan are due simultaneously, the hierarchy of the packages determines which operations are assigned to the generated call object."

NEW QUESTION # 85
......

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